Women’s Business Center celebrates 14th anniversary

Tuesday, November 29th, 2011

Last week, on November 24th, while we all took some time off to celebrate Thanksgiving, we also marked the 14th anniversary of the Women’s Business Center.

Over those 14 years, the Women’s Business Center has provided counseling, training and encouragement to thousands of women.

In just the past year, the Women’s Business Center has provided over 160 hours of training to nearly 16-hundred people. These trainings focus on six core areas: marketing, finance, business plan development, sales, management and procurement.

A total of 250 clients received over 600 hundred total hours of free one-on-one consulting and one in every five people who get business help from the Women’s Business Center are socio-economically challenged. Most impressively, this effort has resulted in 15 new business start-ups and 22 jobs created and we’ll take as much of that as we can get.

Those numbers are impressive. But they mean more than what is often reflected in statistics. Each of those numbers represents an individual who took a risk, who stepped out of a comfort zone, who pursued a dream.

Some gave it their all but didn’t find success. Some succeeded. Some continue to thrive.

It has been said, “There is no excellence without labor. One cannot dream oneself into either usefulness or happiness.”

The Women’s Business Center, led by Pam Okumura and her team, Ann Marie Thompson and Mariam Paul, helps dreamers become entrepreneurs. Those entrepreneurs make Utah’s economy one of the strongest in the nation.

We want to thank everyone who has provided support for this great program.

The Pendulum Wave

Wednesday, November 9th, 2011

Editor’s note: this entry consists of prepared remarks made by Salt Lake Community College President, Dr. Cynthia Bioteau at the 35th Annual Woman & Business Conference. Dr. Bioteau was honored as the 2010 Athena.

It is with the deepest of appreciation and gratitude that I address you today as the 2010 Athena Award recipient.

I am proud to have humbly joined a group of prominent and accomplished women who have received the Athena Award through the years. Like the goddess Athena who represented wisdom, courage, inspiration and strength, each one of them used leadership skills, grace, knowledge and vision to build and bolster our community.

The wonderful honor of being named last year’s Athena was so important to me, that the program and media announcement ended up in my left bureau drawer. For those of you who do not know me this intimately, my left bureau drawer is the keeper of all poignant and important artifacts of my life………letters from my grandmother, hand-made Mother’s days cards from my children, deeply meaningful thank you notes from colleagues, and indeed this magnificent honor from the Salt Lake Chamber. My left bureau drawer serves as a kind of time capsule for my life and as I occasionally look through it, I am reminded of all that is important in making me who I am.

As I begin, I want to share with you this “Newton’s Cradle”…….(arrange for videographer to do close-up on screens). Remember this? How many of you still have one of these sitting on your desks?

Now, join me in watching this short video titled “The Pendulum Wave”

What you have just watched – the Pendulum Wave – represents for me how difference in particulars, joined by a common thread, theme or bar, brings together a beautiful choreography and movement-, resulting in an experience that is far more interesting and engaging than the sameness shown by all one kind. I encourage you to transfer this analogy onto and into our community, recognizing the beautiful mosaic diversity brings to our community, our businesses, our corporate boards.

When it comes time to advance an idea, a project, an event, a business – or even a community – every one of us brings our own perspective, our distinct life and experiences that are rich with story to the table. Just like the separate pieces of this pendulum, we all start from a different frequency. And yet, when a group of people come together around a single vision or a joint purpose, just look at what can happen.

Powerful…

Beautiful…

Dynamic … things occur.

I have heard it said that people who share a common direction and sense of community can get where they are going quicker and easier because they are traveling on the thrust of one another.

I don’t know about quicker and easier, but when we live and work in unison and connect in respectful ways and with thoughtful dialogue, we maximize our own potential and strengths. And when everyone in a group contributes with their potential –the collective end result is one of awe.

It is fitting to talk about the how things come together in a collective way at the Women and Business Conference sponsored by the Salt Lake Chamber. I am grateful to the Chamber for providing resources for, and recognizing, the accomplishments of women in our community with the Athena award. The Chamber expands support in our community through the Women and Business Conference and many other programs.

In 2011, 25 percent of all Utah businesses are owned by women. The growth rate of the women-owned businesses in our state between 1997 and 2011 was 55 percent. That placed us nationally as the 14th fastest

growing state in new women-owned businesses. In revenue growth, it places Utah 4th in the nation.

To put those percentages in raw numbers, there are currently 65,000 women-owned businesses in Utah. These companies employ 57,200 people. The annual revenue for these companies is $11 billion. Imagine – we have nearly 500 people in this room right now. That means that we could fill 114 more banquet rooms just like this one with the employees working for women-owned firms in Utah.

These data points are impressive and important to recognize for the state.

For as far as we have come in information, support, resources, and the realization of women-owned businesses, however, I believe there are many changes still to come and many more conversations to take place.

We see our community changing in dramatic ways. Demographically, we are growing robustly diverse. Fiscally, we are learning to do more, more efficiently and effectively, but with fewer resources. Technologically, we are engaged in more ways and with more people than ever before.

Culturally, we continue to grow with new voices, new stories, and expanding views of the world around us.

So, today we celebrate women in business – and there is so much to celebrate. But let’s expand that celebration and honor all diversity in order to truly embrace the richness of our community.

Just like the pendulum wave, each one of us – regardless of our gender, race, age, profession or any other quality or characteristic that makes us uniquely who we are and what we do – brings strengths and creativity and fresh ideas to

contribute to the whole. So, while we see women-owned businesses growing, we will also see minority-owned businesses grow, we will see retraining and retooling of incumbent workers, we will see new industries emerge, and we will see business start ups from young people just leaving college with degrees and certificates in hand and heads filled with entrepreneurial ideas – and with the energy and enthusiasm to act upon them.

There are so many resources available to support new businesses including programs for access to capital, support with business plans, financial planning, and marketing assistance. But what I would like to see even more celebrated is that each one of us do our part in respecting and honoring a community vision.

That vision fosters inclusive, respectful dialogue in every business, industry, classroom, boardroom and conversation. If all of us are shaping the future, then we should be including the perspectives of all of the people who will be part of that future.

Women are woefully underrepresented on local and national corporate boards even though statistics show that companies with more women board directors outperform those with the least by 42 percent in return on sales. In companies with more women board directors the outperformance measures 66 percent in return on invested capital.

And there are times when it is critical for us to change the conversation. Let me give you an example.

I was recently in a community board meeting when the speaker’s presentation devolved into rather archaic gender stereotypes. I was surprised, and quite taken aback that, in 2011, this is still happening. As a woman in the audience, I was offended at the marginalization, not just within the punch lines to the jokes, but even more so, with the audience’s response of laughter.

Now, none of us can control of what another person thinks, says or presents to a group, but we can certainly control our responses and turn astonishment into advocacy. I do believe that the long-standing stereotypes and narrow thinking can eventually be erased through bold but respectful dialogue. In most instances, the stereotypes are not malicious. Rather, they come from a lack of awareness. They come from being so woven into one culture or perhaps a generational perspective, that people have not taken the time or effort to look outside of their own experience and see the richness of what others in the room, in our community can contribute.

We can all raise that awareness.

If we speak up and to take every opportunity to contribute our own voice as well as invite and hear the voices of others, we will create that wonderful pendulum wave. And, when there are others who are not represented, it is incumbent on those of us who have a position – a voice – to do our part to make sure that other voices are heard, too. The more engaged we all are, the more connection and progress will be made.

The maestro of the Boston Philharmonic, Ben Zander has used this analogy: “When you are conducting an orchestra it does not work to have just some of the players involved. A great performance arises out of everyone’s passion. A great performance stirs one’s soul, rearranges one’s molecules, turns one’s being inside out. It gives you a new insight on life, a new place to stand, a new range of experiences.”

Every day I see and learn things about our community that broadens my perspective and shows me that the experiences of others add so much more to my view. Whether it’s the person sitting next to us, a business colleague, a retired person in line at the grocery store, or a 5th grader who comes knocking at your door for a school fundraiser . . . we are all community. We all make up the pendulum of a “whole” and connected world. While those conversations and encounters are wonderful for our individual lives, they are essential to building better businesses and a respectful, connected community. They are as importantly, critical in moving our state forward and onward.

Join me in the pendulum wave as we honor our shared purpose of building the business and economic vitality of Utah. Think of this wave as similar to the wave we do at the jazz games, or at a Red Sox game! When it is our turn to stand in unison, we do and become part of a massive energy. Here today, as we honor these remarkable women and our state, let us blend our unique contributions and beautiful asymmetry towards the greater good.

Honoring our Athena and Pathfinders

Wednesday, November 9th, 2011

This afternoon we honored Beverley Sorenson as the 26th Athena award recipient. She is a tireless champion of both the arts and education. In addition to raising eight children of her own, Sorenson has influenced the lives of tens of thousands of Utah children through her passionate commitment and many generous contributions to Utah elementary schools.

“One of the greatest joys in my life is to see young children as they discover who they are and find ways to unlock the potential they have inside them, which is reward enough in itself,” said Sorenson.  “I am truly honored and humbled to receive this award from the Salt Lake Chamber. Giving back has long been a focus of mine and of my family, and I am blessed to be in a position to be able to help and better the communities that have been so good to me and my family over the years.”

We also honored four women, Christy Alter Haymond of Goldman Sachs, Marsha Gilford of Smiths Food & Drug, Melia Tourangeau of  Utah Symphony /  Utah Opera and Jody Williams of Holland & Hart for their efforts to create new paths that promote the development and recognition of women in business.

You can read the full news release HERE. Or get to better know our Pathfinders HERE.

Pathfinder Award 2011: Melia Tourangeau, Utah Symphony

Monday, November 7th, 2011

The Salt Lake Chamber Women’s Business Center will honor four women as Pathfinders a the 35th Annual American Express Women & Business Conference and Wells Fargo Athena Award Luncheon this Wednesday. This is one in a series of posts highlighting our Pathfinder Award honorees.

What is your role in your organization?

I serve as president and CEO of Utah Symphony, Utah Opera, which is the only merged professional opera and orchestra in the United States. The Utah Symphony is one of only seventeen 52 weeks orchestras in the United States.

My role is to set and oversee the strategic direction of the organization, raise awareness, garner support and promote the organization in the community. I also manage the administrative staff and foster relations between the staff, the musicians and a 40 member Board of Trustees.

What is the mission of your organization?

We engage and inspire the community through the performance of great live music.

What is the key to the professional success you have achieved?

The key to my professional success has been having wonderful mentors to help me along the way. I strive to continually seek input, listen and build consensus with key stakeholders while working with conviction towards the goals of the organization. It helps to be in a field that I feel passionately about.  I thrive on building authentic relationships and am motivated to support the artists that I so greatly admire. It also helps to have an incredibly supportive husband and family.

Who is your greatest professional influence?

Connie Linsler Valentine was the Executive Director of the Akron Symphony, which was my first orchestra.  It was a small staff and everyone wore multiple hats.  I had no husband and no family and I worked for peanuts.  But she let me shadow her in everything for two and a half years and that’s where I learned the business.  She remains a very dear friend and someone I call on frequently.  Beyond that, Ronnie Brooks is a consultant that worked for the League of American Orchestras and ran an Executive Leadership Program through the League that I was a part of for two years.  She focuses on leadership development in the nonprofit world and working with her for two years transformed my thinking about leadership and what my role is in the organization.

How did you get into the field you work in?

I was a Piano Performance major at Oberlin College Conservatory of Music, but quickly knew that I didn’t want a career as a professional pianist. The competitive nature of the business was not of interest to me, and I had terrible stage fright. I started working in the Summer Programs office of the Conservatory, which hosted eight festivals every summer and I helped to run those for three years while in school.

My last year, I also started working in the PR department of the Conservatory.  Around that time, an alumnus of Oberlin had just become the CEO of the Atlanta Symphony.  At age 35, Allison Vulgamore was the youngest female CEO in the field. I went to visit her in Atlanta to learn more about orchestra management as a career.  She now runs the Philadelphia Orchestra and is a great colleague and friend.

My last year at Oberlin, I received a marketing internship with the Akron Symphony, and that summer I did an internship for the Kent Blossom Chamber Music Festival, as well as continuing my work with the summer festivals at Oberlin.  The Akron Symphony hired me after that summer internship, and the rest is history.

What does it mean to be named a Pathfinder?

I’m incredibly honored, and to receive this recognition is very humbling.  We have only been in Salt Lake for three and a half years, and I began this position with the Utah Symphony | Utah Opera at the beginning of the worst recession in decades, so it has been challenging to say the least.  If not for the wonderful people who support our organization, and the incredibly talented people who work for us, I would not be here.  So I believe this award is really for the entire Utah Symphony | Utah Opera – not just me.

What advice would you give if you could sit down and talk with yourself at age 18?

Keep your doors open, harness your optimism, and whatever it takes make sure to ask for help when you need it. Failure is needed in order to learn and there is no way that the weight of the world should be, nor is it, on your shoulders.  Believing in what your doing is critical in order to succeed, and bringing the right people along with you will help you get there.

Pathfinder Award 2011: Christina Alter, Goldman Sachs

Friday, November 4th, 2011

The Salt Lake Chamber Women’s Business Center will honor four women as Pathfinders a the 35th Annual American Express Women & Business Conference and Wells Fargo Athena Award Luncheon this Wednesday. This is one in a series of posts highlighting our Pathfinder Award honorees.

What is your role in your organization?

I am a Vice President in the Operations Division of Goldman Sachs, and the Chief of Staff for the Salt Lake City office

What is the mission of your organization?

Goldman Sachs commits people, capital and ideas to help our clients, shareholders and the communities we serve to grow.

What is the key to the professional success you have achieved?

I believe determination, hard work and a keeping a long-term perspective have helped me to achieve my goals.  While of course there have been times in my career where I was discouraged, and if I had given up or switched directions too quickly, I would have missed out on many great opportunities and great leaps in my career.  By striving to do a good job every day and remaining focused, unexpected opportunities have come my way and have made my career very exciting and satisfying over the long term.

Who is your greatest professional influence?

My father is my greatest professional influence, and I have always wanted to be like him, both professionally and personally.  He demonstrated extraordinary talent, intellect, honesty and integrity during his career.   He had the opportunity to influence many, and did so in the best ways.

How did you get into the field you work in?

I always knew that I wanted to work in the Finance industry.  Luckily, I like working with people and find the financial markets to be very intriguing.  It is the perfect fit!

What does it mean to be named a Pathfinder?

I am honored to be recognized as a Pathfinder, and feel that this award represents the great strides that have been made for women in business.  As a recipient, this award demonstrates the commitment that Goldman Sachs has to developing women in the workforce, and I feel great responsibility to help other women in their careers as I’ve been helped in mine.

What advice would you give if you could sit down and talk with yourself at age 18?

First and foremost, I’d advise that education is the key to opportunity.  Second, I’d tell myself to identify my strengths and find opportunities to utilize those strengths.  And, third, it is important to surround yourself with good, bright, talented people who will help challenge you, and help you be better each day.

Pathfinder Award 2011: Marsha Gilford, Smith’s Food & Drug

Thursday, November 3rd, 2011

The Salt Lake Chamber Women’s Business Center will honor four women as Pathfinders a the 35th Annual American Express Women & Business Conference and Wells Fargo Athena Award Luncheon this Wednesday. This is one in a series of posts highlighting our Pathfinder Award honorees.

What is your role in your organization?

I oversee the philanthropic giving and community relations for Smith’s Food & Drug Stores in seven western states including our home base of Utah. My responsibilities also include media relations, serving as the company spokesperson and government relations.

What is the mission of your organization?

We began as a single small grocery store in northern Utah. Today Smith’s is a division of the Kroger Co, the nation’s largest traditional grocery retailer. We strive to earn our customers’ trust in every store by pleasing them beyond their expectations with great products, prices and service.  At the same time, we strive to be an employer of choice to our 13,000 associates. We engage in the community in meaningful ways to customers and associates.

What is the key to the professional success you have achieved?

Learning from others. In my career path I have met many bright, wonderful people who have taught me to respect, to listen and to forgive. Others have taught me practical things like time management, how to be a better parent, and development of my communication skills. Life is grand when each person you meet is a teacher!

Who is your greatest professional influence?

While there are a few I could name, I believe the person who had the most impact on my career was Shelley Thomas, a former local TV anchor who began the public affairs department at Smith’s in 1992 when the Smith family still owned the company. Working with Shelley for seven years challenged me to become better and I learned a lot from her in the public affairs arena.

How did you get into the field you work in?

I had worked for KUTV and KTVX in advertising sales and marketing for about ten years. I had occasion to put a small community program together for Smith’s and work with Shelley Thomas.  That experience eventually led to a phone call from her when she needed additional help at Smith’s in the newly-created public affairs department.

What does it mean to be named a Pathfinder?

I am very honored and grateful to be listed as a Pathfinder among many women I admire in our community. I feel very fortunate to work for a company that places an expectation that we will be an asset within our community and that we will help solve problems by working closely with the nonprofit sector. It is very fulfilling.

What advice would you give if you could sit down and talk with yourself at age 18?

There is no room for self-doubt. Only self- exploration and growth. Seek challenges.