This is Derek Miller Speaking on Business.

The pandemic hit American consumers and the small business community hard. Our restaurants and shopping centers took the brunt the attack. Currently, retail stores across the state are seeing consumer traffic cut in half and need shoppers to return for viability.

Malls have stepped up cleaning and offer larger spaces to shop for social distancing. For example, City Creek shopping has returned with over 50% of its stores now open, including Nordstrom, Macy’s and The Cheesecake.  Other Utah favorites such as lululemon and Albion are also open.

Malls and Retail centers are focusing on safety and cleanliness while still maintaining an enjoyable customer experience. Some stores are limiting occupancy and others may require masks.

To keep customers safe during the pandemic, retailers are:

  • Cleaning and disinfecting throughout the day, and after-hours, with a focus on high-touch, high-traffic surfaces;
  • Using signage and decals to help customers with social distancing;
  • Closing the children’s play areas;
  • Encouraging the use of masks, as appropriate;
  • Removing furniture and/or resetting seating areas in common areas and food court to allow for greater social distancing; and, in the case of City Creek,
  • Keeping the retractable roof, end walls and doors open as often as possible to promote air circulation.

As you return to retail please know that they are working to keep you safe.

I’m Derek Miller, with the Salt Lake Chamber, and this is “Speaking on Business.”